Experience

A track record built on outcomes.

Roles in chronological order — what I owned, who I supported, and how I kept remote operations running smoothly.

  1. Administrative / Customer Support Representative

    March 2024 — June 2025

    Flugos Logistics · Remote

    • Delivered customer support and administrative assistance for daily logistics operations in a remote environment.
    • Managed calendars, appointments, travel arrangements, accommodations, and transportation coordination for executives and clients.
    • Responded to 40+ client inquiries weekly through email, phone, and internal communication channels.
    • Assisted with operational issue resolution and improved communication flow between departments and clients.
    • Maintained confidential customer records, invoices, and operational documentation.
    • Supported workflow coordination and scheduling to improve team efficiency.
    • Collaborated with internal teams to ensure timely follow-up on customer requests and updates.
  2. Administrative Officer / Customer Service Representative

    January 2023 — February 2024

    Gate Academy / Bridge Talent · Remote

    • Supported 60+ students and parents weekly through customer communication and scheduling support.
    • Coordinated tutor schedules, training sessions, and academic activities.
    • Maintained accurate student records and confidential administrative documentation.
    • Managed vendor communications and administrative follow-ups.
    • Supervised junior staff and supported internal coordination in a fast-paced environment.
    • Prepared reports, meeting materials, and operational documentation.
    • Improved response times by implementing organized communication systems.
  3. English Teacher (NYSC Intern)

    January 2022 — December 2022

    NYSC – Gbagada Comprehensive School · Lagos, Nigeria

    • Delivered English lessons to classes of 30+ students.
    • Managed lesson planning, classroom coordination, and academic records.
    • Maintained professional communication with students, staff, and parents.
    • Adapted communication styles for students with different learning needs.
    • Maintained accurate academic reports and documentation.

Volunteer Experience

Customer Support Volunteer

September 2024 — March 2025

ALX Africa · Remote

  • Supported 50+ learners daily during virtual assistant training programs.
  • Assisted learners with onboarding, quizzes, milestone tracking, and task completion.
  • Responded to learner inquiries through virtual communication channels.
  • Helped improve learner engagement and participation.

Education

University of Ibadan

Bachelor of Arts (B.A.) in Theatre Arts

2016 — 2020

Certifications

  • Virtual Assistant Certificate — ALX Africa
  • Artificial Intelligence Career Essentials — ALX Africa
  • Graphic Design & Motion Design — CATHIE Designs
  • Short-Term Rentals Certification
  • IT Support Certification — Digital Witch

Want the full story?

Happy to share references, recommendations, or a deeper walk-through of any role.

Contact for references