About

Built on empathy. Run on systems.

Customer Support Specialist and Administrative Virtual Assistant supporting remote teams across logistics, education, and virtual training environments.

I'm Peace Mabel Akpan, a Customer Support Specialist and Administrative Virtual Assistant based in Lagos, Nigeria. I have experience delivering customer support, client communication, administrative coordination, and remote operational assistance across logistics, education, and virtual training environments.

I'm experienced in managing customer inquiries, resolving issues, coordinating schedules, maintaining records, and supporting remote teams in fast-paced environments — with strong communication, adaptability, and customer relationship management.

Tools I work with daily.

HubSpot CRMZendeskFreshdeskGoogle WorkspaceMicrosoft OfficeTrelloClickUpAsanaSlack

Known for

Communication · Adaptability · Professionalism · Problem-solving · Attention to detail